Syssix

IT Infrastructure Management Services and Solutions

Syssix is a fast growing startup company delivering quality IT Infrastructure Management Services.
Started in 2010, Company is head quartered in Bangalore, India with it's footprint in US as well.
Syssix brings on board the expertise and excellence through its experienced core team, with a team of IT Infrastructure specialists certified on Microsoft, Cisco, Red Hat, ITIL, ISO and other tech domains.
Proactive Management of IT Infrastructure in an integrated & cost effective model is key to the success of your business.
Syssix works with medium to large sized organizations Globally in various domains
Syssix is recognized as a company that constantly initiates, encourages and exceeds customer expectations.
Syssix flexible service delivery model based on client processes enables shorter transition times with zero service disruption and seamless steady state support.

Vision

To deliver the best IT Infrastructure Management, Data center Services and Solutions to our global clients"

Mission

Reducing costs, Increasing opportunities, and to be the most reliable and trusted technology partner, by providing value added product and services.

Knowledge Bank

The company is promoted by the Technocrats and runs on the philosophy of "Knowledge Bank" an Open Human Resource Concept / Open Technical mind concept.

The Company is having the knowledge bank of more than 3 dedicated Technocrats who have been veterans in IT / ITeS industry and are highly respected and recognized individuals from India and abroad.

Syssix provides with a platform of creating the Knowledge Bank and sharing of the Technical Expertise, thus building a strong team or skilled resources who are the experts in technology .

Open Standards / Source , are important to mankind as it ensures that the wealth of knowledge which is being created today can be preserved for future generation .

Innovativeness is the key strength of the company that is capable of picking up stacks and make it operational in business environment.

Service Coverage

Administration Services

Information & Technology Strategies
Innovation Product
Commerce Next Generation
Excellence Core Process

Information & Technology Strategies

We design a neat business-minded approach to IT, through the following offerings:

Steady State Administration, Provisioning, Day to day lights on services,
Remote Infrastructure Management m
Disk, File systems & Volume Management
User Accounts administration
Storage & Backup
Patch, Package & Security Management
Identity and Access management
Non Functional Testing

Consultancy / Projects

Homogeneous, version upgrades
Heterogeneous cross platform, technology migrations
Virtualization, Optimization, Consolidations

Depth coverage

L1 (entry level) – 24x7 Technical Helpdesk/Service desk
L1 (entry level) – 24x7 Technical Helpdesk/Service desk
L2 – Planning, Configuring, Provisioning & Administration
L3 (Advanced) – Baselining, Performance tuning, Optimization
SPOC services - Internal team, Vendor management
Engagement options
Managed Services
Staff Augmentation

Technologies Coverage

24x7 IT Helpdesk
Network (Data, Voice & Video)
Messaging & Collaboration
Storage, Backup
Incident, Configuration & Release Management
IT Security

Services Coverage – IT Helpdesk

Helpdesk Technologies, Services

24x7 global, technical support desk
Status tracking, SLA Reports
ITIL based Service Management Platforms - open
Support on multiple incoming channels (Voice, E-mail and Web)
Seamless integration of L1 with L2 and L3 Support (based on SLAs)

Capabilities & Experiences

24x7 supported global IT helpdesk
24x7 supported global multi lingual helpdesk for a US client
24x7 Network & Apps. L1 support for a Technology Solution provider

Service Coverage – Network Environment

Network Technologies, Services

Administration, Configuration, Proactive Monitoring, Management
Design, Architecting, Migration, Consolidations, Integrations, Optimizations
Solutions – High available, Failsafe, Resilient, Mission/business critical
Services across - Data, Voice (VoIP), Video
Technologies – LAN, WAN, VPNs, MPLS, IPLCs, Frame Relay, Security
Tools – HPoV NNM, Cisco MARS, What's up Gold, Netflow Analyzer, MRTG, Fw Analyzer, Cacti, Cisco Works etc.
Products - Routers, Switches, Firewalls (PIX, ASA, VPN)
Platforms – Cisco, Nortel, Avaya, Links – Any Service Provider

Service Coverage – Server Management

Systems Technologies, Services

Administration, Configuration, Monitoring, Management, Consolidation
Performance Monitoring, Capacity Planning and Tuning
File, Print, User Access provision & management
OS Management (patches, releases, upgrades & config. management), Security
Backup & Recovery including Periodic Recovery Testing

Platforms

Windows 2000, Windows2003, Active Directory Services (ADS)
Unix Linux – Redhat, Suse
Products – IBM, HP, Dell, Sun

Tools

Monitoring– BMC Patrol, HP oVo, Concord-E-health
Storage - Veritas Volume Manager for logical volume management Backup

Service Coverage – Messaging and Collaboration

Messaging Technologies, Services

Administration, Proactive Monitoring, Management
Mail system maintenance (patches, releases, upgrades & Config. Management)
Installation & System Configuration
Up gradation, Migration, Integration across hybrid environments
Backup & Recovery
Platforms – MS Exchange, Lotus Notes Blackberry services

Service Coverage – Storage

Storage Technologies, Services

Provisioning, Configuration, Administration, Proactive Monitoring, Resource Management, Design, Architecting, Migration, Consolidations, Integrations, Optimizations Setup pools, DS hosts, Volume groups, logical configurations
Storage backups & Restores
Solutions – High available, Failsafe, Resilient, Mission/business critical
Technologies – SAN, NAS, DAS, Fiber arrays Platforms – HP, Netapps, EMC, Open Systems

Extreme Innovations Delivered

Innovation Product

Information Technology Strategies

Commerce Next Generation

Accelerating IT

Infrastructure Management Services